NOTE: PokerTracker 4 supports PostgreSQL versions 8.3.9 or later, 8.4.x, 9.0.x and 9.3.x.įor optimum performance the cache needs to be at 100% for all of your databases.
Holdem manager 2 running slow update#
If the HUD is working but has partial stats or is slow or "laggy", or the stats disappear from time to time try some performance tweaking:Ĭheck the Database > Database Management window for your PostgreSQL version - if you're using 8.3.x but not at least 8.3.9 or later then you should update to the latest 8.3.x version. Take a screenshot of the table and attach it along with the hand history file for the session and the PokerTracker4.log and PokerTrackerHUD4.log files to a Support ticket. The best thing is to enable logging and restart then play about 20 or 30 hands at a single table. If you still can't get the HUD to appear please report your problem so that we can check your configuration and troubleshoot the issue. If you have large databases this will take some time. If hands are importing and the PT-icon appears on the table, or switching to a single database helped, but you still see no player stats try rebuilding the cache via Database > Database Management for any databases used by the Hud. Hud > Edit Hud Options > General > Advanced. If you have configured the Hud to read from multiple databases try setting it to read from only the current active database. These filters can interact with each other in ways which may not be immediately obvious, but setting them as described above should remove any of these issues.Īs an example if you have the Minimum Hands set to non-zero and Player Ranges enabled then this could prevent any stats being shown when there are more or less players active then the tables you normally play. Set "Stats from the last X hands" to 0 (zero) so that you see all stats. Make sure the correct database(s) is/are selected in the HUD Options.
Note: if you are using multiple databases, the minimum hands must be in BOTH database individually, not combined. Set "Minimum Hands Required" to 0 (zero) - you will not see stats for a player until they have this many hands in your database. In the Configure HUD / HUD Options > Filters section:ĭisable "Show stats for current limit only".
Holdem manager 2 running slow software#
If you are using Windows Vista or Windows 7 or 8, make sure that both PokerTracker 4 and your poker client are configured to Run As Administrator.ĭisabling 'User Account Control' (UAC) makes things easier, but you still need to run all your poker software as administrator. Please re-install it and choose English if you are given the option. Your poker client must be installed in English (not just writing hand histories in English).
Make sure your hands are being imported using Get Hands While Playing.Ĭheck the Site Configuration Guide for your site and/or try Troubleshooting PT4 Imports If the HUD is not appearing please try these steps: Once Get Hands While Playing is running and you have a table open with hands being imported, the HUD will be shown once a complete hand has been played. You don't need to do anything to activate the HUD.
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